Privacy Policy
How Dream Team Divers collects, uses, and protects your information
Quick Summary
We only collect information needed to run our services.
We do not sell personal data.
Google access is permission-based.
You can contact us to request changes to your information.
Who We Are
Dream Team Divers is a scuba diving company based in Pattaya, Thailand. We offer diving courses, fun diving, and expeditions, and we are committed to protecting your personal information and respecting your privacy.
Information We Collect
We may collect personal information including your contact details, booking details, diving certification and course details, communications with us, and website usage data such as pages visited and device information.
How We Use Your Information
We use your information to process bookings, provide customer support, administer courses, help ensure safety, manage scheduling, and improve our services and communication with you.
Google Integrations and AI Assistant
Dream Team Divers uses authorized Google integrations to support business operations, scheduling, and customer communication.
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Our AI assistant, TARS, may access Google Calendar and Gmail when authorized by the account owner. Calendar access is limited to reading events and schedules. Gmail access is limited to reading and searching emails to assist with customer enquiries, booking administration, and email summaries.
TARS cannot send, modify, or delete emails using its read-only Gmail permission.
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Relevant information may be processed by the AI services powering TARS to complete authorized tasks. Access is limited to legitimate business purposes.
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Google account access can be revoked at any time through your Google Account settings.
Sharing of Information
We do not sell your personal data. We only share information when required for bookings, training administration, payment handling, legal compliance, or with your explicit permission.
Cookies and Analytics
Our website uses cookies and analytics tools to help us understand how visitors use our site, improve performance, and enhance your experience. You can manage your cookie preferences in your browser settings.
Data Retention and Security
We keep your information only for as long as needed to provide our services, meet legal obligations, and maintain accurate records. We use reasonable security measures to protect your data from unauthorised access, loss, or misuse.
Your Rights
You have the right to request access to the personal information we hold about you, request corrections to inaccurate information, and request deletion of your data, subject to any legal or operational requirements.
Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your information, please contact us:
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Email: info@dreamteamdivers.com
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Website: www.dreamteamdivers.com
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Location: Pattaya, Thailand
We’re always happy to help.